Quantcast
Channel: Office 2013 and Office 365 ProPlus - Planning, Deployment, and Compatibility forum
Viewing all 3748 articles
Browse latest View live

Move Office 2013 License to Other MS Live ID

$
0
0

I found an old thread about this, but I'm wondering if anything has changed since then (http://social.technet.microsoft.com/Forums/en-US/46e91db4-c640-47d5-bfae-17ceca88b359/need-to-move-office-2013-pro-license-to-different-live-id?forum=officesetupdeploy)

We purchased several Access 2013 Retail copies for a client (they didn't want volume licensing for various reasons; whole other story). When we installed these on their machines individually, we linked them to our MS Live ID 'cause we're just getting on the Office 2013 bandwagon and it's confusing and different than 2010. We now realize we'd like them to be linked to our client's MS Live ID, but I can't find any way to transfer the keys over. I've tried to de-activate the keys with the ospp.vbs /unpkey:xxxxx command and reactive with the new Live ID, but it says it can't because it's already activated blah blah blah. I've tried to sign in to My Account on the Office.com page and activate the keys there, but after putting in the keys, they don't show up. I'm able to reactivate fine with our own Live ID afterwards, but it seems they just can't be linked to another account. Anyone have any ideas? Otherwise it's lots of time on the phone with MS I guess....


Update Server of auto-update by Click-to-Run

$
0
0

Hi.

I have a client PC environment which was installed Office 2013 into using "Click-to-Run."

And the client belongs to a LAN inside a Firewall. It is a very popular situation.

Microsoft documents say the Office product will be updated automatically from CDN(Contents Delivery Network.)

But I couldn't find information of where the Update Server is and which port my Firewall should open.

Does anyone have suggestion?

(For now, I don't expect the way I use ODT(Office Developer Tools) in another internet-connected computer.)

How to activate Office Web Apps Server 2013

$
0
0

Hi!

I deployed a single-server Office web apps server farm like this article 

http://technet.microsoft.com/en-us/library/jj219455(v=office.15).aspx

I have licence for Office web apps server in my msdn subscription.

How can I activate it?

I did not find any article about activation. My Office web apps server don't ask me about activation during installation. I download distributive from msdn too.

An Office 2013 KMS Host can activate clients with office 2010

$
0
0

Hi

This is the question:

"An Office 2013 KMS Host can activate clients with office 2010 " or it just can actívate clients with office 2013 ?

Thanks in advance

Corrupt .rar archive in windows, how to repair?

$
0
0
Hey, I have an important .rar that is corrupt that I cannot repair via .par2 etc, because it is my own doing.

I just need to get as much of the file data as possible, whether it extracts corrupt or not. My problem is, if I "keep broken files" in WinRar, it truncates the file at the exact point the corruption begins, which is only like 80mb into a 900mb file. 

Is there a way to have WinRar acknowlege the file's corrupt, keep extracting to get as close to 900mb original as possible?

I believe this will require third party recovery software. So if there's any good ones out there (even non-freeware), i'll get it as long as it's reputable to work.

Please help me, it would be appreciated! Thanks!

Moving License from One Microsoft Account to Another

$
0
0

I have a very similar issue to the one described in the thread named 'Changing licenses from one Microsoft account to another', however, the answer there really does not help me.  I want a simple 'try this' or 'you are stuck' answer.  Below is the situation:

I work for a small company that has many clients.  Last night the president asked me to buy Visio 2013 Standard edition and the company would reimburse me later for a meeting with one of the clients this morning.  I had to work fast, and so I bought a digital version of Visio from Newegg, and attached the license to my own Microsoft account.  Now, here is the issue: the company wants to be able to move this version of Visio that I just bought from my personal laptop to another undefined PC in the future.  I do not want to give them my Microsoft account credentials.  How can I transfer the license over to a Microsoft account of the company's choosing?  I already have one version of Visio for myself, and so I would much rather not have to eat the cost of this due to pressure from the company to get Visio installed so quickly.  However, I would rather know the answer to this question than not know.

Thanks.

Why can't I open .csv files in Excel 2013?

$
0
0
We purchased (20) new machines all with Office 2013 (OEM) version.  We can no longer open .csv files with Excel 2013.  When we go to a machine with Office 2010 it opens perfectly.  The issue is with some change to Excel.  I see a lot of complaints on the internet about this issue.  Since we have OEM versions of Office, I am not entitled to a downgrade to 2010.  I need to know what Microsoft is doing to fix this issue, or need them to grant us rights to downgrade. 

Remote Desktop Service activation of Office Pro Plus 2013

$
0
0

The Activation of Office Pro Plus 2013 is not "sticking" in a 2008 R2 RDP Session. Office Pro Plus 2013 is installed on the RDS Host. Users authorized to access via their Office 365 Pro Plus Subscriptions.

Office Pro+ 2013 is installed and activated with appropriate MAK. Every few days or so a handful of RDS users are requested to activate the Office they are using during their sessions.

Any guidance would be phenomenal!

Thanks

-Patrick


NEED HELP downloading microsoft pro plus 2013

$
0
0
 I tried downloading, professional plus 2013. i click on the downloaded file and it say windows disc image burner. Ive tried downloading it mutilple times. I have a product key, but i cant use it because microsoft wont download 

Installation runs everytime we start Outlook 2013 application in Terminal services...

$
0
0
We have just installed a new 2008 R2 Terminal session host server with Office 2013 for test.

Until now we have 2 issue regarding this.

1. Everytime we start Outlook 2013, it runs an installation (Microsoft Office 64-bit Components 2013).
Is this a bug? (Office was installed in install mode)

2. All Office 2013 application started from the RDWEB, starts in full screen, so you cannot see the taskbar on a local Windows 7 pc?

Someone please advise me what to do?

Problem using an msp file to add features

$
0
0

I have an existing Office 2013 ProPlus installation which has been customised using the OCT and deployed using setup.exe with an msp file in the default location.

Now I need to add a feature (specifically, the Lync client which was not deployed in the original rollout).

I created a new standalone msp file by importing the existing one into the OCT, making the changes, and saving - so far so good.

But every time I run this new msp using msiexec /p \\server\share\mspfilename I get "Error 1304. Error writing to file Policy.14.0.Microsoft.BusinessData.dll Verify you have access to that directory". The process is running as a Domain Admin.

What "directory" does it mean? Where is (or should be) this file? How can I find out more about what's going on here?


No sig is a good sig

Upgrade Click to Run Version Older than 15.0.4569.1507

$
0
0

We currently have an Office 365 installation older than 15.0.4569.1507 on all our SOEs

These SOEs are managed by Windows Intune & we want to manage the Office updates ourselves.

We've created an Intune package that we know executes correctly with the configuration.xml file

We have downloaded that latest version  15.0.4641.1002 (Aug2014) and have placed the download in a network share.

My configuration.xml file looks like this

<Configuration>

<Add SourcePath="\\Domain.com\Distribution\Intune\Updates\O365" OfficeClientEdition="32">     

<Product ID="O365ProPlusRetail">      

<Language ID="en-us" />     

</Product>    

</Add>    

<Updates Enabled="TRUE" UpdatePath="\\Domain.com\Distribution\Intune\Updates\O365" />    

<Display Level="None" AcceptEULA="TRUE" />    

<Logging Level="Standard" Path="C:\" />

<!--  <Property Name="AUTOACTIVATE" Value="1" />  -->

</Configuration>

So, when I deploy the setup.exe /configure configure.xml It does not update Office.

The exe has successfully run as I can see the log file

Even the C:\Program Files\Microsoft Office 15\ClientX64folder does not contain the officeclicktorun.exe

Not sure if I have to update first to version 15.0.4569.1507 first or what.

Any help will be appreciated


Help required

$
0
0

I went onto TechNet today to try and download a 60 day trial of office pro.

It gave me a product key, usual 25 digit, and said my trial was downloading.

Despite it saying it was completed, nothing has compiled in my downloads, and I am kinda confused as to what I am supposed to do to use the product key and get started

Error 1920. Service 'Windows Font Cache Service' (FontCache) failed to start

$
0
0

Hi,

I've been trying for weeks now to try to get Office Professional Plus 2013 to install on Windows 8 Pro. My system has been running perfectly otherwise.

When I try to install Office 2013, I get the following message (excerpt from log file):

2012/11/27 22:26:30:885::[4576] MSI(ACTIONSTART): 'Action 22:26:30: StartServices. Starting services'
2012/11/27 22:27:00:949::[4576] MSI(ERROR): 'Error 1920. Service 'Windows Font Cache Service' (FontCache) failed to start.  Verify that you have sufficient privileges to start system services.'
2012/11/27 22:27:00:949::[4576] Log level changed from: Standard to: Verbose
2012/11/27 22:27:00:949::[4576] Showing message Title: 'Setup', Message: 'Error 1920. Service 'Windows Font Cache Service' (FontCache) failed to start.  Verify that you have sufficient privileges to start system services.'
2012/11/27 22:27:05:964::[4576] Message returned: 4
2012/11/27 22:27:05:964::[4576] WER is not considering last MSI error event
2012/11/27 22:27:39:105::[4576] MSI(ERROR): 'Error 1920. Service 'Windows Font Cache Service' (FontCache) failed to start.  Verify that you have sufficient privileges to start system services.'
2012/11/27 22:27:39:105::[4576] Showing message Title: 'Setup', Message: 'Error 1920. Service 'Windows Font Cache Service' (FontCache) failed to start.  Verify that you have sufficient privileges to start system services.'
2012/11/27 22:30:59:948::[4576] Message returned: 2
2012/11/27 22:30:59:948::[4576] WER element [P5] is set to value [Error 1920. Service 'Windows Font Cache Service' (FontCache) failed to start.  Verify that you have sufficient privileges to start system services.]
2012/11/27 22:30:59:948::[4576]  WER element [P5] is converted to [1920]
2012/11/27 22:30:59:948::[4576] WER element [P7] is set to value [0x780]

***

I have tried everything I can think of, and everything on every thread I've found on related topics. No luck. If I try to start the service myself via services.msc I get the following message:

The Windows Font Cache Service service on Local Computer started and then stopped. Some Services stop automatically if they are not in use by other services or programs. Any assistance anyone can provide would be greatly appreciated!

Excel opens 2 instances unexpectedly

$
0
0

Hi,

I have Office 2013 H&B installed on a Win7 Pro x64 machine, and when I open an Excel workbook (from say, the desktop) it spawns two instances of Excel, one blank (no opened workbooks) and one instance with the workbook I intended to open.

If I just open Excel.exe one instance opens as expected; the issue only occurs when I open an already saved workbook.

Any ideas anyone?

Thanks


Re-installing windows, will i have to re buy office 2013

$
0
0
I am going to re install windows on my laptop,I was wondering if I would have to buy office again if I wiped my hard drive and re install windows.

Update Server of auto-update by Click-to-Run

$
0
0

Hi.

I have a client PC environment which was installed Office 2013 into using "Click-to-Run."

And the client belongs to a LAN inside a Firewall. It is a very popular situation.

Microsoft documents say the Office product will be updated automatically from CDN(Contents Delivery Network.)

But I couldn't find information of where the Update Server is and which port my Firewall should open.

Does anyone have suggestion?

(For now, I don't expect the way I use ODT(Office Developer Tools) in another internet-connected computer.)

Why can't I open .csv files in Excel 2013?

$
0
0
We purchased (20) new machines all with Office 2013 (OEM) version.  We can no longer open .csv files with Excel 2013.  When we go to a machine with Office 2010 it opens perfectly.  The issue is with some change to Excel.  I see a lot of complaints on the internet about this issue.  Since we have OEM versions of Office, I am not entitled to a downgrade to 2010.  I need to know what Microsoft is doing to fix this issue, or need them to grant us rights to downgrade. 

Remote Desktop Service activation of Office Pro Plus 2013

$
0
0

The Activation of Office Pro Plus 2013 is not "sticking" in a 2008 R2 RDP Session. Office Pro Plus 2013 is installed on the RDS Host. Users authorized to access via their Office 365 Pro Plus Subscriptions.

Office Pro+ 2013 is installed and activated with appropriate MAK. Every few days or so a handful of RDS users are requested to activate the Office they are using during their sessions.

Any guidance would be phenomenal!

Thanks

-Patrick

Move Office 2013 License to Other MS Live ID

$
0
0

I found an old thread about this, but I'm wondering if anything has changed since then (http://social.technet.microsoft.com/Forums/en-US/46e91db4-c640-47d5-bfae-17ceca88b359/need-to-move-office-2013-pro-license-to-different-live-id?forum=officesetupdeploy)

We purchased several Access 2013 Retail copies for a client (they didn't want volume licensing for various reasons; whole other story). When we installed these on their machines individually, we linked them to our MS Live ID 'cause we're just getting on the Office 2013 bandwagon and it's confusing and different than 2010. We now realize we'd like them to be linked to our client's MS Live ID, but I can't find any way to transfer the keys over. I've tried to de-activate the keys with the ospp.vbs /unpkey:xxxxx command and reactive with the new Live ID, but it says it can't because it's already activated blah blah blah. I've tried to sign in to My Account on the Office.com page and activate the keys there, but after putting in the keys, they don't show up. I'm able to reactivate fine with our own Live ID afterwards, but it seems they just can't be linked to another account. Anyone have any ideas? Otherwise it's lots of time on the phone with MS I guess....

Viewing all 3748 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>