Hello, I have Windows Server 2008 R2 and I have installed Office 365 pro plus volume license but I keep receive the error when I launch the product I receive this error "This Copy of Microsoft Office 2013 cannot be used on a computer running Terminal Services. To use Office 2013 on a Computer running Terminal Services, You must use a Volume License Edition of Office"
Jim G
I'm trying to install Office 2013 on a Windows 7 64bit but it fails as soon as I execute the setup.exe with the following error message "Microsoft Setup Bootstrapper has stopped working"
So far I have tried running as administrator, disabling UAC, starting in diagnostic mode, re-downloaded the installation files but cant get it to install.
Here is the detail error message, please advice - thank you!
Log Name: Application
Source: Application Error
Date: 12/12/2012 11:59:08 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: mycomputer
Description:
Faulting application name: setup.exe_Microsoft Setup Bootstrapper, version: 15.0.4420.1017, time stamp: 0x50674255
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17965, time stamp: 0x506dcae6
Exception code: 0xe0000002
Fault offset: 0x000000000000bccd
Faulting process id: 0x638
Faulting application start time: 0x01cdd8ee93305d65
Faulting application path: C:\Users\owner\Downloads\SW_DVD5_NTRL_Office_Professional_Plus_2013_64Bit_English_MSI_FPP_X18-65700\setup.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: d30f437d-44e1-11e2-a641-005056837d3f
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-12-13T04:59:08.000000000Z" />
<EventRecordID>17335</EventRecordID>
<Channel>Application</Channel>
<Computer>mycomputer</Computer>
<Security />
</System>
<EventData>
<Data>setup.exe_Microsoft Setup Bootstrapper</Data>
<Data>15.0.4420.1017</Data>
<Data>50674255</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7601.17965</Data>
<Data>506dcae6</Data>
<Data>e0000002</Data>
<Data>000000000000bccd</Data>
<Data>638</Data>
<Data>01cdd8ee93305d65</Data>
<Data>C:\Users\owner\Downloads\SW_DVD5_NTRL_Office_Professional_Plus_2013_64Bit_English_MSI_FPP_X18-65700\setup.exe</Data>
<Data>C:\Windows\system32\KERNELBASE.dll</Data>
<Data>d30f437d-44e1-11e2-a641-005056837d3f</Data>
</EventData>
</Event>
Hi, We are having office 2010 STD licenses with free up gradation to office 2013 STD. We want to know the gradation process.
Example. If one system having office 2010 installed and activated and now want to upgrade it to 2013. Scenario will be like this?? --> Run 2013 setup on the above system and use upgrade option. After that it will continue with the existing key which entered while the installation of office 2010. Or we have to again need to activate with office 2013 key.???
Please help.
There is a GPO related to Enterprise template locations in Office 2013 that is not clear at all and poorly documented. The path to the GPO is:
MS Office 2013 > Shared Paths > Enterprise templates path
What is the purpose and how this path can be used? What is the difference between using this GPO and the following GPOs that I have been using in the past:
MS Office 2013 > Shared Paths > Workgroup templates path
MS Office 2013 > Shared Paths > User templates path
PowerPoint 2013/Word 2013 > Miscellaneous > Personal templates path for PPT or Word
Any information will be greatly appreciated.
We're testing the functionality of SkyDrive Pro in our business, and we've come across an issue. Initially setting up SkyDrive Pro, it creates a folder in the user's profile, and starts syncing. Awesome. But when you go to change the root folder to another location, or maybe an issue with syncing occurs and so you delete the FileCache under the user's AppData folder, and you go to re-setup the root folder, it won't ever take the original location. It always creates a new folder called"SkyDrive Pro" -- or, if there already is a folder with that name, it creates "SkyDrive Pro 1", "SkyDrive Pro 2", etc.
We've tried this on various desktops and VMs, and the issue has occurred each time.
Why is it SkyDrive Pro can't take the original location again? Why can't I just have SkyDrive Pro point to a folder, and sync everything in that folder?
First off, I want to say I am NOT trying to move Office 2013 Pro from one computer to another, or one owner to another.
I just want to move my customer's Office 2013 Pro license from one Live ID to another, so they can all be grouped together for the company. Sound simple? I've looked everywhere to see how to do this.
Michael
My Office 2013 OCT customization file works as expected but I cannot figure out how to pin icons to the taskbar? Can someone show me how? I've tried in the Configure Shortcuts section but it doesn't work. This location seems logical but it doesn't pin an icon. [AppDataFolder]\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar
Thanks.
I'm using Microsoft Access 2013. I found an interesting template and tried downloading. I got an error, "An error occurred in the client while attempting to communicate with the server 'http://'", while downloading, so tried downloading the template directly from Microsoft website. The file was downloaded with the extension 'acctl', which is not recognized by Access. What is this file type and how can I open that?
And what is Access web app and what are the prerequisites for creating that? Can that be a standalone app, like an executable?
Balaji Kundalam
I don't understand why I could use the split screen with Microsoft Windows open before, and cannot now. It just sudden'y stopped working. No matter What I try it won't allow me to view both the internet and what I am typing in Microsoft windows. Am I doing something wrong?
I have Windows 8, and a ASUS computer with Core i 5 from intel.
I bought a key to install Visio 2013 (Last time I'll do that) and tried to install it online. I kept getting the error message "Something went wrong". After several attempts I gave up and downloaded the "VisioStdRetail.img" file from the site and burned a DVD. The DVD seemed to burn okay, but when I tried to install Visio 2013 again from the DVD I got the "Something went wrong" error message again! I have been struggling with this for four and a half hours now, the longest by far I have ever taken to install a piece of software!
I have searched simalar installation problems that others have had and found the "help" not very helpful. I am not going to start turning off firewalls of uninstalling software. there has got to be an easiler way.
I am running Windows 7 and my Office version is 14 runnning in 32 bit.
Hi,
We have to make a decision on deploying Office 365 via on premise click-to-run, with the Office Deployment tool, or via App-V. But the way add-ins are supported on Office 365 / Office 2013 on App-V 5.0 SP2 is not clear to me.
Some Technet sites mention that for add-in support on an App-V based office, the add-ins should be sequenced and put together in a connection group with the Office App-V package (created by the Office Deployment tool)
On http://blogs.technet.com/b/office_resource_kit/archive/2013/12/02/announcing-app-v-5-0-sp2-support-for-office-2013-volume-licensing-editions.aspx however, I read in the table “Full-featured Office with integration with other applications, add-ins, and Windows”
When testing with third party applications and Visual Studio installed in a classical installer way, the add-ins are added to the App-V installed Office, but we are sometimes experiencing error messages in word / excel with the add-ins enabled.
Should add-ins be sequenced to be used on an App-V based Office? Or in other words, is there a difference in add-in support between the click-to-run version and the App-V version of Office for non-virtualized add-ins?
Hi ,
Good Day!!!,
We have some requirement for create 2 Separate GAL in Single O365 Wave 15 Tenant.
ABC.com is currently holding O365 Wave 15 tenant with 15,000 users and now in this a group of 200 development user are brought by xyz.com . But both company mutually agreed to keep 200 users are still abc.com.
One requirement is that we need to create separate GAL for 200 users and this users should not to see 14500 is the GAL in the same way 14500 users should not to 200 users in the GAL.
Thanks in Advance.
Thanks & Regards, Kesa_Kara
Hello,
I found a bug in Outlook 2013 - following occures: in main window, when I sort the list view with e-mails by "sent to" or by "received from" and when I delete one mail from this list, the view is not correct, because after the deleted E-Mail disapears when I go with my mouse Cursor over other e-mails in the list Outlook 2013 shows all mails from the top of the list (beginning in alphabetical or reverse alphabetical order) as I move with mouse over neighbour mails from the corrected view instead of the same view with only that one item deleted. The scroll element right has the right Position, but after clicking on the arrow up or arrow down within this element it jumps to the start. This has worked in my Outlook 2010 well, and this is very unpleasant because I can not work well everytime sorting my mails right again after I deleted one. This seems to be only the case if I sort my mails by Name, not if sorted by size or received/sent date, then list view works well. I use Windows 7 Ultimate x64 and Office 2013 x32, on HP6910 with ATI graphics Card. Whole System works fine since years. Is there any log file I can submit? Is my description clear? Please help , thanks.
regards
Bogusz Schubert
PIMPEX Bogusz Schubert
Vohwinkeler Str. 58
42329 Wuppertal
Tel +49 202 4299 2270
Fax +49 202 4299 2271
The OCT successfully uploads my VBS file to [installlocation]. However, I cannot make it execute. This is my [post install] syntax:
[INSTALLLOCATION]“\myscript.vbs”
Any suggestions?