Hi all,
I have deployed Office 2013 on a few laptops (some old, some new, all running Win7 x64) without any problems.
I have some users who use dual monitors, connected using USB-to-VGA devices by (among others) Star-Tek, HP, and Matrox.
In every case we've tried, the Office app seems to display OK on the external screen, but mouse clicks and keystrokes don't reach it, ie you can't actually do anything at all. Sometimes the display is corrupted, ie windows are not properly drawn, pieces
are missing, especially if you drag the pane around on the monitor.
Drag the open app window back onto the local laptop display and it starts to work normally. No error messages are seen.
What's going on here?
I know O2013 needs DirectX 10, but I doubt these old laptop displays support that properly anyway. The hardware is IBM Thinkpad T61's at the oldest - on their builtin display all is well - but we've seen the same effect on newer Thinkpads (Edge 15, Edge
320, Edge 520), HP ProBook, Dell Latitude, in fact every single one I have tried.
I don't find any references to this issue on line, can anyone provide a pointer? Just now it's a show-stopper for deploying 2013.
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