My Client is continually having issues with his Office 2013 installation, specially with Word 2013.

After re-installing Office 2013, he gets the following error when trying to run Word. 

When he clicks on the Repair now, he gets the following error;

He used the Microsoft uninstall tolll to fully remove Office 2013 before re-installing Office 2013.

His PC is running Windows 8.1

Any help would be appreciated.

Hello!

Outlook2013connectedto Exchange
Inboxand severalfolders underthe
Then thefollowing messageappears.
Clickhere tosee moreon MicrosoftExchange

Itwillbeshown solutionfromArticleID:2898376without myordertoview all emailsina folderunderthe Inbox

WORKAROUND

To work aroundthis problem, change the Downloadsettings to theDownload Full Items.Followthesesteps:1.Start Outlook2013.
2.ClickDownloadsettings checktab,Send and Receive,andthen clickDownload Full Items.

Niceifnonehasa solution to this

gunnar jensen

Hi community,

I have following issue trying to install additional O365 product in case some product already present on my virtual machine(VM). I mean I can install several products at once e.g. OfficeProPlus, Visio and Project. But in case OfficeProPlus already installed installation of Visio or Project fails. running installation using admin account with UI I get error code 255-11 and a message "Something went wrong". If I launch silent installation without UI under SYSTEM account (using psexec) installation exits with error code 17002.

VM is a clean Windows 7 installation with only C++ Redist, .Net and Silverlight installed. In my case I'm using O365 Project and O365 Visio. It actually installed by same downloaded installation media. I mean Office, Project, Visio and SharePoint designer installed from same installation media using C2R installer and different XML files.

The log file my client version is too low. But the client is installed together with Office software and when I launch for example Word and go File -> Account menu and try to Update it nothing happen as the Office version is already the latest one.

Not sure what am I doing wrong. Could you please assist me with any advice?

O365 is a latest version:15.0.4631.1002

C:\Program Files\Microsoft Office 15\ClientX86\OfficeClickToRun.exe is version 15.0.4631.1001

Click2Run setup.exe version latest present on MS download web page: 15.0.4623.1001

Here is the log with error:

38:25.676 SETUP (0x8d8) 0x264  Click-To-Run anhmm Medium Prereq::PrereqsFailed: No prereqs have failed. 
07/11/2014 16:38:25.676 SETUP (0x8d8) 0x264  Click-To-Run ambtx Medium ClientValidator::CheckPreReq: C2R service is running. 
07/11/2014 16:38:25.676 SETUP (0x8d8) 0x264  Click-To-Run an8wz Medium ClientValidator::CheckPreReq: Client located here C:\Program Files\Microsoft Office 15\ClientX86\OfficeClickToRun.exe is version 15.0.4631.1001 
07/11/2014 16:38:25.676 SETUP (0x8d8) 0x264  Click-To-Run ap2j2 Medium ClientValidator::CheckPreReq: Current client version is located here C:\Program Files\Microsoft Office 15\ClientX86\OfficeClickToRun.exe 
07/11/2014 16:38:25.676 SETUP (0x8d8) 0x264  Click-To-Run ambt0 Medium ClientValidator::CheckPreReq: Current client version is version 15.0.4631.1001 available is 15.0.4631.1002 
07/11/2014 16:38:25.676 SETUP (0x8d8) 0x264  Click-To-Run ap2j3 Medium ClientValidator::CheckPreReq: Comparison result: -1 
07/11/2014 16:38:25.676 SETUP (0x8d8) 0x264  Click-To-Run ap2j4 Medium ClientValidator::CheckPreReq: Version of client too low to install with: Have: 15.0.4631.1001 Need: 15.0.4631.1002 
07/11/2014 16:38:25.676 SETUP (0x8d8) 0x264  Click-To-Run an8w0 Medium ClientValidator::CheckPreReq: returning: 0. 
07/11/2014 16:38:25.676 SETUP (0x8d8) 0x264  Click-To-Run anhmp Medium Prereq::ShowPrereqFailure: A Prereq check has failed. Client update needed.  We are sorry, but we could not complete the installation. Please try again later.  http://officeredir.microsoft.com/r/rlidC2RErrorToAsset?scenario=ClickToRun&errorCode=9&ErrorSource=BOOTSTRAPPER_PREREQ&exceptionType=clientVersion&lang=en-us&crc32=0 
07/11/2014 16:38:25.676 SETUP (0x8d8) 0x264  Click-To-Run aoh88 Medium RunPrereqs::HandleStateAction Prereq check has failed. 
07/11/2014 16:38:25.676 SETUP (0x8d8) 0x264  Click-To-Run aoh9d Medium HandlePrereqFailure::HandleStateAction: Need to update the client. 
07/11/2014 16:38:25.676 SETUP (0x8d8) 0x264  Click-To-Run ap2j6 Medium TryConfigureClient::HandleStateAction: No config file. Using default values for parameters. 
07/11/2014 16:38:25.676 SETUP (0x8d8) 0x264  Click-To-Run ambt2 Medium TryConfigureClient::HandleStateAction: C2R service is running. 
07/11/2014 16:38:25.676 SETUP (0x8d8) 0x264  Click-To-Run amayg Medium TryConfigureClient::HandleStateAction: Found OfficeClickToRun.exe  
07/11/2014 16:38:25.676 SETUP (0x8d8) 0x264  Click-To-Run aoh9t Medium TryLaunchClient::HandleStateAction: Launching OfficeClickToRun.exe with parameters: scenario=CLIENTUPDATE acceptalleulas="True" cdnbaseurl="http://officecdn.microsoft.com/pr/39168D7E-077B-48E7-872C-B232C3E72675" productreleaseid="none" displaylevel="False" culture="en-us" baseurl="C:\New folder" lcid="1033" platform="x86" updatebaseurl="<bla bla bla>" updatesenabled="True" version="15.0.4631.1002" productstoadd="SPDRetail_en-us_x-none" 
07/11/2014 16:38:27.116 SETUP (0x8d8) 0x264  Click-To-Run aoh9n Medium TryGetClient::HandleStateAction: Installation path is: C:\Program Files\Microsoft Office 15 
07/11/2014 16:38:27.116 SETUP (0x8d8) 0x264  Click-To-Run amaya Medium TryGetClient::HandleStateAction: Looking for existing client. 
07/11/2014 16:38:27.116 SETUP (0x8d8) 0x264  Click-To-Run amayb Medium TryGetClient::HandleStateAction: Found C2R Client at: C:\Program Files\Microsoft Office 15\ClientX86\OfficeClickToRun.exe 
07/11/2014 16:38:27.116 SETUP (0x8d8) 0x264  Click-To-Run aoh9t Medium TryLaunchClient::HandleStateAction: Launching OfficeClickToRun.exe with parameters: scenario=unknown acceptalleulas="True" cdnbaseurl="http://officecdn.microsoft.com/pr/39168D7E-077B-48E7-872C-B232C3E72675" productreleaseid="none" displaylevel="False" culture="en-us" baseurl="C:\New folder" lcid="1033" platform="x86" updatebaseurl="bla bla bla" updatesenabled="True" version="15.0.4631.1002" productstoadd="SPDRetail_en-us_x-none" 
07/11/2014 16:38:37.679 SETUP (0x8d8) 0x264  Click-To-Run apx75 Monitorable TryLaunchClient::HandleStateAction: C2R Client returned failing error code 17002 
07/11/2014 16:38:37.679 SETUP (0x8d8) 0x264  Click-To-Run aoh72 Medium ExitBootStateMachine::HandleStateAction: Bootstrapper workflow exiting with result: 0x0 
07/11/2014 16:38:37.679 SETUP (0x8d8) 0x264  Click-To-Run aoh9z Medium AdminBootstrapper::Main: Installation came back with 17002. 
07/11/2014 16:38:37.679 SETUP (0x8d8) 0x264  Logging Liblet aqc99 Medium Logging liblet uninitializing.

We have a development PC running Windows 7 64-bit. This PC has been around for a while, and way back had various 32-bit versions of Office installed, starting with Office 2003 through 2010. Those versions were uninstalled and Office 2013 Pro Plus 32-bit was the latest version installed. That version was uninstalled using Revo Uninstaller then the registry was cleaned using JV16 to make sure leftover junk from the prior 32 bit version(s) was removed so we could install Office 2013 x64 Pro Plus, which we now need for testing. It won't install because the installer sees something left over from the prior 32 bit version(s). We can't wipe the PC and start over; it has special sensor hardware and software that we can't move to a different PC and we're on a tight timeline. We searched the registry and the Program Files (x86) folder and subfolders for anything left over from Office without any luck. The error message reads:

We can't install the 64-bit version of Office because we found the following 32-bit
programs on your PC:

Please uninstall all 32-bit Office programs, then try reinstalling 64-bit Office.

Note that the error message doesn't list the name(s) of any "32-bit programs on your PC" in the error message.

Anybody have an idea how to force an installation of 64-bit Office 2013 Pro Plus?

Web Developer

Hi,

I need VBA coding for the below criteria

1. Unfilter value "#N/A" from column "itemno" and delete the entire row data

Dear all,

I am a office365 user for a small company in the Netherlands. I have deployed office365 and created a few share emailboxes in Exchange. But I now get the following questions from users.

When they send an email from a different folder, OWAP automatically fills the main user emailadress. Example

My main emailadress AJB@Test.com and when I reply or send an email from Info@test.com my emailadress AJB@test.com is shown as the from adress. 

I know I can choose a different adress, but when you reply on a email (quick tap on the button), you sometimes forget to do this. I want to automatically use the right adress when I am in a different folder.

I have googled and Binged like an idiot, but I can not find the awnser. Is there anyone in the universe who can help me.

We use office365 small business.

Greetings and thanks in advance

Allard

Hi,

I can't seem to verify my local domain. I have created a txt.



But when i click on the verify-button i'll get an error that the domain can't be verified.

I assume that there is no connection between the office-site and my on-premise server.

Its a domain witch is hosted on my own on-premise server, so its not a bought domain name.

What do i need to do here?

greetz, Wim

I am deploying Microsoft Office 2013 in a client server environment, and am confused about what types of licenses and where I apply the licenses to make sure every users on the terminal server(Windows Server 2008 R2) is validated and on authorized version of Office 2013. Could someone help guide me in this regards?

Thanks

I've been deploying Office for years with MSP files placed in the Updates folder (along with any expanded MSIs from service packs). I also use the KMS key for these enterprise installs.

I now need to use a second transform that taps our MAK key for machines that will run in workgroup mode. If I put the new MAK-transform in a different folder (UpdatesStandalone) along with the SP1 MSIs then usesetup.exe /adminfile \\server\share\UpdatesStandalone, will setup completely ignore the Updates folder and, thus, the original KMS transform?

Thank you for your ideas. I appreciate your time.

Hi, which versions of Office 365 allow syncing of password between Office 365 and the local network? Is it just the ones that have "Active Directory integration" listed? as they all seem to be the midsize/enterprise packages that support 300-unlimited users.  By comparison Server 2012 Essentials only supports 25 users and we were going to go with that and "Office 365 Small Business Premium" package but if that would mean the local and cloud passwords not being sync-able that would be a deal breaker :(

Any help would be greatly appreciated, thanks.

Team,

Issue: Deployment of Office 2013 across organization for E3 users, without upgrading or uninstalling Office 2010.

Sorry if the questions has been raised in the past on this forum.

Team, need to understand the key issues or requirement at architecture level while going for deployment of OFF 2013 org wide.

Possible issues, post office 2013, that I can think of:

a) Increase in performance issue on client machine?

b) deployment options : Click to Run & Any other option?

c) Macro enabled Excel sheet, can that be impacted if run in Office 2013?

d) Any architectural change in Office 2013 as compare to Office 2010?

Looking for your valuable inputs.

Regards, Dematri

I successfully downloaded the Office 365 ProPlus files and put them on a local installation source using the following file:

Configuration.xml

Configuration>

 <Add SourcePath="\\LON-SVR1\O365Deploy\" OfficeClientEdition="32" >
    <Product ID="O365ProPlusRetail">
      <Language ID="en-us" />
    </Product>
    <Product ID="VisioProRetail">
      <Language ID="en-us" />
    </Product>
  </Add>

 
</Configuration>

I ran setup.exe /download and the Office/Data folder hierarchy was created successfully.

Then I created an Install .xml file as follows:

InstallConfiguration.xml

<Configuration>

 <Add SourcePath="\\LON-SVR1\O365Deploy\" OfficeClientEdition="32" >
    <Product ID="O365ProPlusRetail">
      <Language ID="en-us" />
    </Product>
    <Product ID="VisioProRetail">
      <Language ID="en-us" />
    </Product>
  </Add>
<Display Level="None" AcceptEULA="TRUE" />
 
</Configuration>

I went to another computer and mapped a drive to the LON-SVR1\O365Deploy share and ran the following:

setup.exe /configure \\lon-svr1\O365Deploy\InstallConfiguration.xml.

Very happily, the Office 365 ProPlus and Visio 2013 were installed.

So after this, I decided to use the ODT to remove Visio.  I created an .xml file with the following text:

RemoveVisio.xml

<Configuration>
   <Remove>
    <Product ID="VisioProRetail" >
    </Product>
   </Remove>
<Logging Name="OfficeRemoval.log" Path="C:\Logs" />
</Configuration>

Then, from the computer I had installed everything on earlier, ran the following:

setup.exe /configure \\lon-svr1\O365Deploy\RemoveVisio.xml

This immediately gives me the following error:

And my error log reads as follows:

Timestamp Process TID Area Category EventID Level Message Correlation
07/15/2014 16:08:01.582 SETUP (0xd98) 0xed4  Click-To-Run aoh84 Medium AdminConfigure::HandleStateAction: Configuring an uninstall scenario. 
07/15/2014 16:08:01.582 SETUP (0xd98) 0xed4  Click-To-Run aqxhv Medium TryConfigureClient::HandleStateAction: Platform to be removed: x86 
07/15/2014 16:08:01.582 SETUP (0xd98) 0xed4  Click-To-Run aplk9 Medium TryConfigureClient::HandleStateAction: removing:  
07/15/2014 16:08:01.582 SETUP (0xd98) 0xed4  Click-To-Run aoh9t Medium TryLaunchClient::HandleStateAction: Launching OfficeClickToRun.exe with parameters: scenario=install cdnbaseurl="http://officecdn.microsoft.com/pr/39168D7E-077B-48E7-872C-B232C3E72675" productreleaseid="none" culture="en-us" baseurl="X:" lcid="1033" platform="x86" updatesenabled="True" version="15.0.4631.1001"  productstoremove="VisioProRetail_x-none" 
07/15/2014 16:08:01.614 SETUP (0xd98) 0xed4  Click-To-Run apx75 Monitorable TryLaunchClient::HandleStateAction: C2R Client returned failing error code 17001 
07/15/2014 16:08:01.614 SETUP (0xd98) 0xed4  Click-To-Run apx76 Monitorable TryHandleClientError::HandleStateAction: ProcessPool Initialization error. Showing Error UI. 
07/15/2014 16:08:01.614 SETUP (0xd98) 0xed4  Click-To-Run aoh9f Medium BootStateMachine::ShowFailureUI: Showing failure UI. 
07/15/2014 16:08:03.956 SETUP (0xd98) 0xed4  Click-To-Run aoh72 Medium ExitBootStateMachine::HandleStateAction: Bootstrapper workflow exiting with result: 0x0 
07/15/2014 16:08:03.956 SETUP (0xd98) 0xed4  Click-To-Run aoh9z Medium AdminBootstrapper::Main: Installation came back with 17001. 
07/15/2014 16:08:03.956 SETUP (0xd98) 0xed4  Logging Liblet aqc99 Medium Logging liblet uninitializing. 

Any help is much appreciated.  Sorry about the length of this question.

Dave Franklyn, Auburn University

Learn it, earn it, do it!

I have a customer with an HP Elite computer, Windows 8, and Office 2013 (perpetual license, NOT Office 365).  The first page of a print job to an HP laser printer comes out fine.  However, it will not print another page.  Word or Excel hangs, and then asks to "Restart, or Close".  After the first page, if I go to Task Manager, I see "Windows Host Process (Rundll32) Not Responding".  Also when I close Windows 8, I get the message hpmsn140.dll or hpmsn09.dll "Not Responding".

This problem does not occur with other applications.

This problem does not occur with other non-HP LaserJet printers.

This problem occurs with both USB and network printers.

The only way to clear the problem is rebooting the computer.

I have tried the Windows 8 driver, HP's PCL 6 driver from their website, and HP Universal Print Driver from their website.  All have the same issue.

I have tried logging in as Administrator, as well as, the Standard User.  Both logins have the problem.

Any help would be appreciated.

Michael

I was exploring your Office website and thought to buy Office 365 Small Business Premium but was not able to understand one statement which was "Subscription to Office for up to 5 PCs/Macs and 5 Windows tablets/iPads per user"

Does the above statement mean that If I purchase 1user license of Office 365 Small Business Premium ( Cost rs 750) then I will be getting the right to install it onto 5 computers. Below is the link for your reference.

http://office.microsoft.com/en-in/business/compare-all-office-365-for-business-plans-FX104051403.aspx

Please reply asap.

I am running my C++ application on windows 8.1 with office 2013. My application basically communicate with Excel 2013 using windows DDE protocol and populating data in Excel workbook.

The problem is that DDE communication between application and Excel 2013 takes more time to populate the data in workbook as compare to Excel 2010. I have tested below scenarios:

| Office2010 | Time taken: 25 secs | Windows 8.1

| Office2013 | Time taken: 160 secs| Windows 8.1

Here we can see that there is big diff in time taken.

How could I fix this : Please suggest me.

Thanks in advance for your help.

All application in Office 2013 crashes when trying to "save as" or browse any folders from applications. 

This problem starts week ago. Previously all works fine...

We are using Office 2013 and when users are in Word and click on the Review tab and then "Define", they get the following error:

Dictionaries - your administrator has disabled dictionaries. Please contact them for more details.

Does anyone know why this is disabled? Is there a GPO that disables this?

Thanks for your help.