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FINALLY upgrading from Office 2003 to Office 2013 - access db's??

May 16, 2014, 1:31 pm
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Our organization is finally making the move off of Office 2003 to Office 2013.  We have been doing some testing to ensure that all of our Access DBs and Excel macros function as we expect, and for the most part, they do.

We plan on installing with the setting to still save everything in the 2003 format until we are completed with our deployment (about 250 machines).  Once we are completed with the deployment however, we would like to convert our MDB files to be ACCDB files - we have over 600 access databases in use - is there some sort of utility out there to do this conversion for us?

Also, in these access databases, many of them have tables that link to external access databases - when we start converting to the accdb format, these links (that point to mdb files) will break.  I am sure that we are not the first organization to run into this situation - what is the recommended way to handle this so that the links can be directed to the new accdb files?

Thanks in advance

sb

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Office 365 ProPlus - known errors and release notes? (May '14 release)

May 17, 2014, 9:14 am
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Hello,

Today we started testing deployment of the May 2014 update C2R package for Office 365 ProPlus. However upon install the package returns the error "Couldn't Install". It's the same error message as in this support article http://support.microsoft.com/kb/2696484/en-us

The PC's that are being deployed to have Internet connections and sufficient disk space. This has not been an issue for us when deploying the April 2014 update C2R package.

Is this a known issue with the May '14 C2R package? Are there any release notes so that we can determine what might have changed in the package to cause this?

Thanks,

Gary

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Office Web Apps Server Name issue with Sharepoint 2013

May 17, 2014, 12:41 pm
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I have a POC Lab setup for SharePoint/OfficeWebApps with SSL offloading. I am using IIS reverse proxy for my SSL offloader. Most systems can connect to SharePoint and OWA through the Loadbalancer and create documents as desired. The configuration is as follows:

DNS points:
  sharepoint.contoso.com to the reverse proxy address that handles sharepoint.
           owa.contoso.com to the reverse proxy address that handles owa.

My OfficeWebApps farm uses an internal and external url of https://owa.contoso.com and uses ssloffload.
My SPWOPIBinging connects to owa.sharepoint.com (through the reverse proxy) and is configured with the external-https zone.

The name of the OWA server is nyc-owa1.contoso.com.

The issue is as follows:
  If I flush my dnscache before connecting to https://sharepoint.contoso.com, and then use OWA in sharepoint, my client DNS cache will list sharepoint.contoso.com, owa.contoso.com AND nyc-owa1.contoso.com!
Where is is getting the name of the actual owa server?

If I simulate an Internet client that cannot resolve the internal name nyc-owa1.contoso.com, but only the public names of sharepoint.contoso.com and owa.contoso.com, the client cannot successfully edit a new or existing file with OWA, the browser hangs with Java errors ('SYS' is undefined etc.)

When I add either the real IP address of the server nyc-owa1.contoso.com OR the reverse proxy address for nyc-owa1.contoso.com to a hosts file, the client works normally.

I would like to know how the client is getting the OWA server's name and how to control that behavior.

Thanks for reading this!!

-Scott

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Microsoft Account vs. Office 365 (Enterprise / Education) Account?

March 21, 2014, 9:29 am
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I am trying to get current answer to the question of Microsoft Account (Windows Store, Xbox, OneDrive and anything other than Office 365) vs. an Office 365 account created via Enterprise / Education setup. It appears that you are able to have two accounts with same email / login but that are not linked? Further you can't link them even if you want to?  Is this correct, is there circumstances where it isn't true?  It is there a TechNet / KB article that has a matrix of these two account hierarchies and what they do and don't do?

In my case I have AD connected to Office 365 and I want to try and give good information to users if they had previously created a Microsoft account with same email address.  Thanks for any info.

Brian Hoyt

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Outlook 2013 - attachments/importance level not showing after moving automatically by using rules

May 18, 2014, 11:14 am
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I have used rules to group emails from various groups.  Recently, after the emails are moved using the rules (automatically and after adding new names/emails to list), the following issues are happening:

1. Attachments do not show under the paper clip in the table view and also do not show if reading pane is on the right.  

2. Importance also does not show.  

3.  The original inbox will show the attachment and importance, but after I have added the new email name/address to the current rule and then ran the rules, the attachment does not show in the list and importance does not show.

4.  The good news is the attachment is there, but you have to open/view each emal (open or reading pan) to know that the attachment is still there.

Can someone please let me know how to fix this?

Thank you.

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Mail x64 Control Panel Broken, Can't Install Office 2013 SP1 to Fix It

May 18, 2014, 2:32 pm
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I have the dreaded broken Mail x64 Control Panel that doesn't work after installing Office 2013 Home and Business on a Windows 8.1 Pro computer.  This was a fresh installation, yet Microsoft still has an ancient disk image on their Office.com website for download.  The version is 15.0.4433.1507.  It's from 2012!  I don't understand the purpose of having people download something if you are not even going to keep it up to date, and have them download programs which you know are broken.  Strike 1.

Another thread said to update Office 2013.  Easier said than done.  Windows Update won't do it, even if Windows Update is manually told to search for updates.  Strike 2.

Another thread said to disable updates inside an office program (File, Account, Update Options).  Then Enable it, and updating should start immediately.  Nope.  Strike 3.

Same thread said if the above didn't work, to go to Uninstall Programs, and run a Repair of Office 2013.  Did that, and then it wanted the Product Key again.  Gave it the product key, it put a green check mark next to it signifying it was good, and then when I clicked next, it said it couldn't activate it.  I clicked the Repair button, and the program closed.  Strike 4.

I uninstalled, and reinstalled Office 2013.  I downloaded the Office 2013 Service Pack 1 x64, and ran it.  It gives the error message "There are no products affected by this package installed on the system".  How could that be?  Article ID 2850036 says specifically that it applies to "Microsoft Office Home and Business 2013".  Since when can't you install Service Packs? Strike 5.

This is so screwed up in so many ways. I need to get this computer out the door, and I am at a standstill.

Now what?

Michael


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Small Row Height Crashing Excel 2013

June 11, 2013, 6:35 am
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Hello-


We are finding that Excel files that printed fine in Excel 2010 are causing Excel 2013 to crash when printed. The files that crash Excel all have several rows with very small row heights and as soon as the row heights are increased in the files, Excel starts printing the file just fine without crashing.


What is even more puzzling is that a fully updated copy of Office 2013 that was installed from Volume Licensing media doesn't have the problem, but a copy of Office 2013 installed through 365 does have the problem. Does the Office 365 version of Office 2013 not receive bug fixes at the same rate that a Volume Licensed copy would?


This post is in German, but also details the same issue we're having: http://answers.microsoft.com/de-de/office/forum/office_2013_release-excel/excel-2013-drucken-absturz-bei-kleiner/b612f8ec-f933-4ef5-bcc2-fd369c755231


One suggestion from the Office 365 Community Support Forum was to increase the row height before printing, but this is not feasible as we deal with thousands of these files per day. When will this be fixed?

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Visio 2013-Setup Error dialog "can not find update.inf" at app launch

May 28, 2014, 7:29 am
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I have had Visio installed for a couple of months. Now I get dialog box "Setup Error" that has the text "Setup could not find the update.inf file needed to update your system." When I launch Visio. Visio runs fine but each time I run it I get the dialog.

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Office 365 updates

May 23, 2014, 8:15 pm
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I have recently installed office 365 using the office deployment tool and downloading the files to a server share so I can deploy the files on each client machine as necessary.

My question is now, how do I update office 365? Is it through another command like //servershare /download //servershare/config.xml or a scheduled task or just something completely different.

I have been searching the internet for days now and it only tells me how to update the client from the server.

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Office 2013 Programs open up staticy, unresponsive

May 27, 2014, 6:25 pm
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Hello. My mother has recently purchased Office 2013 for school purposes. We installed Office 2013 on her PC, and it refuses to show the application. Instead, filling the screen with static like bars. Minimizing/killing Office from task manager removes the static.

As you can imagine, this is very frustrating, as I cannot find any fix on google. I recently wiped her Hard drive, and freshly installed Windows 7 Professional.

We have tried reinstalling Office, repairing, and using different setup files. None have worked. We really need a fix for this fast, as she starts classes this week. Any help is appreciated

Screenshot of Static: prntscr.com/3n99qt

Screenshot of Specs: prntscr.com/3n99rr

Can't post links until my account is "Verified", so just copy paste those into your Browser's URL box

Thanks in Advance!

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lync 2013 proplem

May 28, 2014, 5:48 am
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 My Office 365 Account Doesnt Work On Lync 2013 

What can i do ?

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O365 Pro Plus Configuration.xml

May 29, 2014, 10:08 am
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We are moving to O365.  I need to migrate my users from on prem Office 2007, 2010, and 2013 installations via SCCM 2012 R2.  I want to remove the previous versions of Office can I use the Configuration.xml file to do that?  If so how?  Below is what I have so far in my configuration file:
<Configuration>
<!-- <Add SourcePath="\\Server\Share\Office\" OfficeClientEdition="32" >
< Product ID="O365ProPlusRetail">
< Language ID="en-us" />
< /Product>
< Language ID="en-us" />
< ExcludeApp ID="Access" />
< ExcludeApp ID="InfoPath" />
< ExcludeApp ID="Lync" />
< ExcludeApp ID="Publisher" />
< /Product>
< /Add> -->
<!-- <Updates Enabled="TRUE" UpdatePath="\\Server\Share\Office\" /> -->
<!-- <Display Level="None" AcceptEULA="TRUE" /> -->
<!-- <Logging Path="%temp%" /> -->
<!-- <Property Name="AUTOACTIVATE" Value="1" /> -->
</Configuration>
 
Thanks!!

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Enterprise Deployment of Office 365

May 28, 2014, 7:27 am
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I am currently trying to develop a "office development tool" in the "configuration.xlm" that will allow me to Uninstall Microsoft office 2010, and 2013; Then install Microsoft office 365. I keep getting stuck, can someone please help me?
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Office 365 Click To Run GPO Deployment

May 12, 2014, 11:43 pm
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Hello,

I'm trying to deploy Office 365 Click To Run by GPO.

I use the Office Deployment Tool for Click-to-Run to download and to deploy.

The deployment of O365 CTR works fine.

The only problem i have, it's when i first run any office product.

I would like to configure the Default File Type:

       

With my Office 2013 GPO, i don't find any parameter that enable me to do it.

Is it possible with Office 2013 GPO? Can i use registry to configure it?

Thanks for your support.

Matthieu

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Site editor language in office 365 does not change when language settings are changed

May 30, 2014, 2:40 am
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In office 365 for small business, I'm trying to create a public website under the "Sites" tab in office 365. After going to the "Sites" tab, everything is in the wrong language (Finnish). I need it to be in English. I have tried to change language and even location in all the settings i can find. The language goes back to English when i go back by klicking on the "Office 365" tab in the corner.
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Microsoft Publisher 2013 - Office 365 Enterprise E1

May 30, 2014, 3:08 am
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Hi

I have asked this question on a couple of Microsoft forums, however I usually get a suggestion to post on a different forum. I'm therefore coming from the Office 365 community forum.

My issue relates to Microsoft Publisher 2013 working in Office 365 and its inability to check in and check out files in a similar way to Word, Excel or Powerpoint.

I manage an Office 365 Enterprise E1 account (non-profits) for a charity and most work is carried out by volunteers with limited IT experience. As a result and as part of the office 365 implementation I have set up One Drive for Business with the different sites in SharePoint synchronised to Windows Explorer.

When users use Word or Excel, they have no problems as they are always asked about check in and check out and the versioning works as intended. They usually only access SharePoint through Windows Explorer.

However the same is not the case for Microsoft Publisher where we now have had multiple instances of work being lost. This lack of compatibility is proving to be an accessibility issue for retired volunteers who do a great job but are not familiar with the web interface for MS Office 365. They use Office Products such as Outlook for email etc.

My question is this. Are Microsoft going to add the check in  / check out and versioning facility to Microsoft Publisher as an update?

Alternatively, Could Windows Explorer provide a check in check out button in the toolbar when in a synchronised SharePoint folder?

One solution is that I could go back to 'SharePoint Workspace 2010' where such a function exists, however as this is the first time the volunteers have used this technology, I'm reluctant to go back and teach them older software having purchased MS Office 2013.

In summary can you please advise on the following:

  • Will Microsoft Publisher get the check in  / check out and versioning implemented as an update in the near future?
  • Would it be possible to add the check in check out features of Sharepoint Workspace 2010 to OneDrive for Business integrated within Windows Explorer?
  • Due to accessibility difficulties relating to elderly volunteers using the browser interface, would you recommend that I install and teach users SharePoint Workspace 2010 as an alternative?

A solution is not to turn off versioning as it prevents much work being lost due to errors.

Document libraries in Office 365 have reduced my work as a volunteer considerably in that data from multiple computers can be stored and versioned in one safe secure environment and I'm a strong advocate of the software and platform especially for small organisations that do not own an on premises server.

Its just at the moment with the Publisher issues it is difficult to convince people of the technological innovation that is Office 365 as everything is not yet streamlined with regards to office products.

I would be most grateful of a response to the above and how I may overcome the difficulties described above. 

Kind regards and many thanks

Martin

 


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Deploying office 2013 Professional plus with SCCM

May 27, 2014, 2:19 am
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Hello,

I want to deploy office 2013 with SCCM 2012. I want to make an package but how can i
download the office 2013 complete version ?<o:p></o:p>


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Mail x64 Control Panel Broken, Can't Install Office 2013 SP1 to Fix It - HELP NEEDED

May 18, 2014, 2:32 pm
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I have the dreaded broken Mail x64 Control Panel that doesn't work after installing Office 2013 Home and Business on a Windows 8.1 Pro computer.  This was a fresh installation, yet Microsoft still has an ancient disk image on their Office.com website for download.  The version is 15.0.4433.1507.  It's from 2012!  I don't understand the purpose of having people download something if you are not even going to keep it up to date, and have them download programs which you know are broken.  Strike 1.

Another thread said to update Office 2013.  Easier said than done.  Windows Update won't do it, even if Windows Update is manually told to search for updates.  Strike 2.

Another thread said to disable updates inside an office program (File, Account, Update Options).  Then Enable it, and updating should start immediately.  Nope.  Strike 3.

Same thread said if the above didn't work, to go to Uninstall Programs, and run a Repair of Office 2013.  Did that, and then it wanted the Product Key again.  Gave it the product key, it put a green check mark next to it signifying it was good, and then when I clicked next, it said it couldn't activate it.  I clicked the Repair button, and the program closed.  Strike 4.

I uninstalled, and reinstalled Office 2013.  I downloaded the Office 2013 Service Pack 1 x64, and ran it.  It gives the error message "There are no products affected by this package installed on the system".  How could that be?  Article ID 2850036 says specifically that it applies to "Microsoft Office Home and Business 2013".  Since when can't you install Service Packs? Strike 5.

Anyone have any ideas?

Michael



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How to migrate Office 2010 Pro application most recently opened document (MRU) to Office 2013 applications

February 5, 2014, 9:04 pm
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I am upgrading from Office 2010 Pro to Office 2013 Pro. In my test, we discovered that the MRUs are not getting migrated over from the Office 2010 Pro applications into the Office 2013 Pro applications.   I am using the Microsoft Office 2013 OCT to do the configurations.  In the OCT, I have "migrate user settings" checked, but that did not work for the users MRUs.  I came across the following link

http://social.technet.microsoft.com/Forums/office/en-US/67b3622f-5b7c-4c57-b71d-c8c7de6f7da9/office-2010-pro-to-2013-not-migrating-settings-and-recent-history?forum=officeitpro

That suggests manually creating the Migration key with sub keys like below

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\Common\Migration\Word]
"UpgradeVersion"=dword:0000000d
"Lang"=dword:00000409

On the test machine that I was using and had installed Microsoft Office 2013 Pro on, I found the keys listed as follows

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\Common\Migration\Word]
"UpgradeVersion"=dword:0000000e
"Lang"=dword:00000000

1) I would like to know which is correct subkey ("UpgradeVersion" and "Lang") to use?

2) Since I am using the OCT, can I add or import them into the OCT add registry entries section?

Thanks for your help.

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Setting the shared templates location by Deploying Office 365 Midsized Business "using a network share" from a on-premise location

May 30, 2014, 7:43 am
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I found the question "Deploy Office 365 pro plus using a network share or from a on-premise locaiton" the most useful of the resources on MS yet - but I am having difficulties getting the files to download for a local deployment.

The root of the issue, that I cannot find anywhere, is how do I set the shared templates location for users in the organization.  First I thought a GPO, but I cannot find that setting in the GPO in MS.

Then I thought modifying the REG- but it is in a binary key which could include other information I may not want modified(Or does it matter?)

Then I looked for ways to download the deployment but launching from an elevated prompt as IT (Domain level) returns a useless error to paraphrase- 'sorry MSOffice didn't install- do you have enough disk space'.

I have downloaded the GPO objects, but not installed them, likely I will need those later though.

Just want to path all the users to a central repository of office/excel/access/outlook templates in addition to their local templates. Concise help in steps or sites that have solved the issue are Greatly appreciated : )

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