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Installer doesn't download Office 2013 Pro trial

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I'm on win 7 32 bit. Hi, the installer seemed to finish installing, but then nothing. I tried to re-install the installer but got a message that the installer was working and I would have to terminate it to install again. I could not find where it was running to make it quit, though I don't know what it would be listed as in task manager. I searched help but only other problems found. What to do? 

thanks for your help,

Wyling C


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