Hi Everyone,
I have been looking everywhere for the answer to this question. I have been setting up a KMS server host for Office 2013 on Server 2012 R2. The issue I have ran into is that all of our computers currently have Office 2010 installed. Our Office 2013 KMS server is installed on a different server than the KMS server that activates Office 2010. (Different Virtual Machine) If Office 2010 has been installed the KMS server will not activate with the upgrade to 2013. Troubleshooting below:
1. Leave office 2010 installed and simply click upgrade - did not work.
2. Completly uninstalled Office 2010 and tried ospp.vbs /act and ospp.vbs /act - did not work.
3. Completly uninstalled Office 2013 with all other versions of Office 2010 uninstalled. Did a fresh install of Office 2013 after a reboot and verified working.
Can anyone explain to me either why this is happening as well as a solution. I realize that I have a work around right now but it takes some time.