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The proxy address "smtp:x@x.x" is already being used by

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Hey!

Just successfully added and configured a new domain within the Office 365 environment and I am trying to setup and create a new SharedMailbox, that is configured with an SMTP address, based on the new domain.

As soon as I click on 'Save', an error is returned; "The proxy address "smtp:info@***" is already being used by "{EC87***}". Please choose another proxy address.". The problem being, the mentioned proxy address does not correlate to the newly configured domain and used (primary) SMTP address. It displays a proxy address for another domain I use (and that is configured) within Office 365.

Fully appreciate that this might be an easy-fix question and I am positive I'm overlooking something (the blind-spot, so to speak), but nonetheless appreciate a kind gesture and root-cause.

Cheers, Andor


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