I am trying to install a custom normal.dotm Word Template file with the initial install of Office 2013.
I am using the Office Customization Tool to create an automated install of Office 2013 in the exact same way I did in Office 2010.I am utilizing the Additional Content>Add Files & Additional Content>Remove Files sections to include a custom normal.dotm file and place it in the [AppDataFolder]\Microsoft\Templates directory. (The remove files section runs first and removes the same file name before it installs the file I want.)
This works perfectly fine in Office 2010. After I complete the setup process using the customized Office 2013 files however, I get an error message in Microsoft Word that says "Sorry, we had trouble getting the featured templates and can't show them
right now." Also, when I look in the path on the Windows 8 machine this is being tested on, there actually is no Normal.dotm file at first launch but depending on how many times I launch Word it shows up in a few launches or there is a NormalPre.dotm
file in the directory instead. Even when the file shows up I get the same error message in
Why is this not working? How can I accomplish rolling out a custom Normal.dotm file with the install of Office 2013 using OCT?