I removed Office 2010 and am now trying to install Office 2016 Personal. Visio 2010 and MS Project 2010 remain installed.
I have made two attempts to download Office 2016 Personal. Neither has completed.
I have an ADSL network the ping is 40 ms, the download speed 1 mbs upload and 3 mbs download.
I have successfully downloaded applications from Microsoft's sites on several prior occasions.
The current download has been ongoing of 8 hours now and appears to be stuck at about 90% complete.
I have called MS Support twice and they have not been able to resolve the issue.
What next?
Dan