Quantcast
Channel: Office 2013 and Office 365 ProPlus - Planning, Deployment, and Compatibility forum
Viewing all articles
Browse latest Browse all 3748

Office 2010 User Settings NOT Migrated After Uninstall-Upgrade to 2013

$
0
0

Greetings,

We are in the final stages of preparing for an enterprise rollout of Office 2013, upgrading our user base from Office 2010. When we deployed Office 2010, we used the Office scrubber tool to remove Office 2003 and install Office 2010. Employing this same technique, which is fully documented by Microsoft as the recommended approach, the user settings from Office 2010 do not migrate to Office 2013. For example, the default save paths. If you set this to say, "C:\Temp", in Office 2010, that path will be changed after upgrading to 2013. There are other settings impacted as well and hoping that someone has seen this or knows what might be going on. The method we've used during pilot is an in-place upgrade from 2010 to 2013 and that will retain settings but we also see cases where the upgrade isn't clean and components of Office 2010 can be left behind. It is critical to a successful deployment that the uninstall-upgrade approach works flawlessly.

Thanks,

Doug


Douglas Cote


Viewing all articles
Browse latest Browse all 3748

Trending Articles