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One Drive for Business - External Users are unable to access shared folders and files

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When sharing a folder or file on One Drive to an external user using there organizational email address or personal email (Google, Yahoo, etc. email address) the user can not access. They get prompted to create a Microsoft email account. I read on a Microsoft forum to " send a Guest Link feature or uncheck the "required sign-in. I do not have either option available to me. We need to allow are clients to access folders or files with there non-Microsoft email address or no permissions at all. Any assistance would be appreciated.  Thanks!

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