Hi All,
Office ProPlus 2013 is installed by task sequence in SCCM 2012. Below error is received. Please let me know how this can be resolved.
exemgmr.log
Execution is complete for program Install Office 2013 ProPlus. The exit code is 259, the execution status is Unknown Status
%windir%\Temp\MSIc4351.LOG
Error 2902. An internal error has occurred. (ixfAssemblyCopy ) Contact Microsoft Product Support Services (PSS) for assistance. For information about how to contact PSS, see PSS10R.CHM.
Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PROBLEM_PRE = If problem persists, contact Microsoft Product Support Services (PSS) for assistance. For information about how to contact PSS, see
Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PROBLEM_POST = .
Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PERMISSION_PRE = Verify that you have sufficient permissions to access the registry or contact Microsoft Product Support Services (PSS) for assistance. For information about how to contact PSS, see
Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PERMISSION_POST = .
Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PRE = Contact Microsoft Product Support Services (PSS) for assistance. For information about how to contact PSS, see
Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_POST = .
Property(S): ERRORSUPPORTTEXT_OEM_DEFAULT = Contact your computer manufacturer's product support for assistance.
Property(S): ERRORSUPPORTTEXT_OEM_DEFAULT_PERMISSION = Verify that you have sufficient permissions to access the registry or contact your computer manufacturer's product support for assistance.
Property(S): ERRORSUPPORTTEXT_OEM_DEFAULT_PROBLEM = If problem persists, contact your computer manufacturer's product support for assistance.
%windir%\Temp\ScheduledHeartbeat.log
2015/04/30 01:47:29:078::[9600] HeartbeatAdapter: Loading the cache file.
2015/04/30 01:47:29:080::[9600] HeartbeatAdapter: Cache file location: C:\ProgramData\Microsoft\Office\Heartbeat\HeartbeatCache.xml
2015/04/30 01:47:29:160::[9600] HeartbeatAdapter: Cache file doesn't exist. Creating empty version.
2015/04/30 01:47:29:216::[9600] HeartbeatAdapter: Successfully created empty cache file.
2015/04/30 01:47:29:217::[9600] HeartbeatAdapter: Number of subscription licenses found: 0
smsts.log
Installation completed with exit code 0x80070103
Process completed with exit code 2147942659
Failed to run the action: Install Office 2013 ProPlus. No more data is available. (Error: 80070103; Source: Windows)
Set authenticator in transport5/4/2015 10:00:17 PM4976 (0x1370)Set a global environment variable _SMSTSLastActionRetCode=-21470246375/4/2015 10:00:19 PM4976 (0x1370)
Set a global environment variable _SMSTSLastActionSucceeded=false5/4/2015 10:00:19 PM4976 (0x1370)
Clear local default environment5/4/2015 10:00:19 PM4976 (0x1370)
Failed to run the action: Install Office 2013 ProPlus. Execution has been aborted5/4/2015 10:00:20 PM4976 (0x1370)
Set authenticator in transport5/4/2015 10:00:20 PM4976 (0x1370)
Failed to run the last action: Install Office 2013 ProPlus. Execution of task sequence failed.
No more data is available. (Error: 80070103; Source: Windows)5/4/2015 10:00:21 PM4976 (0x1370)
Set authenticator in transport5/4/2015 10:00:21 PM4976 (0x1370)
Task Sequence Engine failed! Code: enExecutionFail 5/4/2015 10:15:35 PM4976 (0x1370)
****************************************************************************5/4/2015 10:15:35 PM4976 (0x1370)
Task sequence execution failed with error code 800040055/4/2015 10:15:35 PM4976 (0x1370)
Cleaning Up.5/4/2015 10:15:35 PM4976 (0x1370)
Removing Authenticator5/4/2015 10:15:35 PM4976 (0x1370)
Cleaning up task sequence folder5/4/2015 10:15:35 PM4976 (0x1370)
File "C:\_SMSTaskSequence\TSEnv.dat" does not exist. (Code 0x80070002)5/4/2015 10:15:35 PM4976 (0x1370)
RegQueryValueExW is unsuccessful for Software\Microsoft\SMS\Task Sequence, SMSTSEndProgram5/4/2015 10:15:42 PM4976 (0x1370)
GetTsRegValue() is unsuccessful. 0x80070002. 5/4/2015 10:15:42 PM4976 (0x1370)
End program: 5/4/2015 10:15:42 PM4976 (0x1370)
Error executing Task Sequence Manager service. Code 0x800040055/4/2015 10:15:42 PM4976 (0x1370)