Howdy,
We have several domain joined computers that are connected to Exchange 2010 with Outlook 2013 sp1 clients.
We have a several users that will be migrated to Office 365. We can add an additional account to Outlook for their new Office 365 account. But we want to add an entire new Mail(32 bit) profile. When going to click "Add" under Mail(32 bit) applet, the only prompt we receive is to give the profile a name, and then it just automatically adds a new profile with the on premise Exchange settings from Active Directory. And that is on top of the Profile that is already configured for On-Premise Exchange.
The problem is we should be getting an "Add Account" wizard when doing this but instead just proceeds to set up a new account without asking for anything other then a profile name.
We want to add a new profile with Office 365 settings so that we may remove the On-Premise Exchange account in Outlook. This way it gives the user only access to their Office 365 Outlook account. We will migrate their mailboxes in the background.
Any Idea or thoughts as to why we are not being prompted with the "Add Account" wizard when clicking "Add..." in Mail (32 bit) after giving the profile a name?
Thanks.