Hello
We had an employee who was employed in market over in France. He was told to purchase his own laptop and software and claim it back on expenses. He bought a laptop and all software he needed, which included a copy of Office 2013 Professional. This person has recently left the company and returned all the equipment, laptop, software, licences, etc back to us.
The laptop has been flattened and reloaded and I want to load the copy of Office on to another PC, however, I can't now activate the copy to use. I used the 'activate using a product key' option and inserted the product key we have on the little blue card, but when it starts it asks for the email address associated with the office subscription. I don't know what this is as the person has left the company. I've tried using his old company email address, but then it asks for a password.
Any help on this gratefully received, as we currently have a fully paid up version of Office 2013 which we can't use.
Many thanks.