Hi,
I have installed Office 365 Pro Plus, and it all works well. Maybe a month after i installed it, the title bar turned red on my office apps saying i had an unlicensed product, and i had another red bar within the apps saying
COULDN'T VERIFY SUBSCRIPTION Outlook couldn't verify your Office 365 subscription. Please make sure you're connected to the Internet.
There's a Retry button as well which tries, and I assume fails when I click it.
If I connect my PC directly to the internet then this verification process appears to succeed, as the red bars will go away. But how do i get it working behind my proxy? The proxy is set in Internet Options, and we have no problems otherwise.
I have had a look here: http://technet.microsoft.com/library/hh373144.aspx
All the "Office 365 ProPlus URLs" work fine in my browser except sls.microsoft.com (but this doesn't work with a direct internet connection either).
We have a KMS server in our environment, but as far as I can see Office 365 does not connect to KMS.
Any ideas what else this could be?
Thanks,
Nick.