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Office Professional Plus 2013 - Click to run fails to start - errror message "Couldn't install"

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I have just purchased an new PC with 8.1, and have also purchased Office 2013 via the HUP. Now I am trying to start the download.  After clicking on the link in the email, a "Click to Run" file is downloaded. When I open the file, it fails to start the Office 2013 download. I get the message "Couldn't install"

However after trying several options including compatability and administrator options,  I still get the message "Couldn't install".

I have checked for compatibility and all checks OK

I am looking forward to an ideas :)

Thanks in advance :)

Richard


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