Hi,
I bought a license for Excel 2013 (Only Excel), and I'm trying to activate it on Windows Server 2008 R2.
When I open the excel, I get 2 path options:
1.
Activation using email address:
- I type my microsoft user account email and password, and then I get the message:
"Microsoft account
We were unable to sign you in
There is a problem with your Microsoft account. To fix this, sign in to account.live.com from a browser."
When I sign in through browser, there's no problem.
2.
Activation using product key:
- I enter the excel 2013 product key
- I then get a step in which I need to "Redeem Online". It opens the browser on
officesetup.getmicrosoftkey.com-?value=<Product key>&source=CLIENT&lcid=<4 digit number>
But all I see on that page is
"Office
Experience a whole new kind of Office.Thank you for purchasing Office. Please click the “Get Started” button below and sign into, or create your Microsoft account to begin installing Office and accessing your new services.
Get Started"
Even after I sign in over there (using the account from which I bought the software), I don't see any redeem or activation option.
------------------------------------
I already tried uninstall of the office 2013 which was installed and also removed it also using the "Fix it" option in here -
support.microsoft.com/kb/2739501
and then installed Excel 2013 using the link in my microsoft account.
Any of that wasn't useful.
I don't have an Anti Virus on that machine.
Please help.
Thanks,
Moty