Hi,
Word 2013 crashes when opening a certain document, but it can be opened using office 2010 and other word 2013 installed on my computer. Already tried running on safe mode and opening the said file but still it crashes; tried other suggestions like replacing the normal.* (I can't remember the exact filename), tweaking/changing some registry keys, disable "hardware" (video card), disabling/removing anti-virus, removing add-ons, changing default printer, renaming the file to .rtf, html, doc, etc. etc., copying contents to a new one but still crashes. Also uninstalled/reinstalled office 2013 pro plus but still it doesn't work. This behavior happens on multiple computers (I can open the said file in my pc with office 2013 installed); even local admin and domain admins cannot open the said file-word 2013 crashes, already did a windows update, installed latest office 2013/word 2013 update but still crashes
Thanks,
Jhay